We use Royal Mail and DPD Parcel services to dispatch goods to customers. We will use the most appropriate service available for the goods being dispatched these services normally require a signature on receipt of the package(s). We reserve the right to use alternative methods at our discretion.

Normal delivery days are Monday – Friday. Orders are delivered within 3-5days using our normal delivery service. Next day delivery is available at additional cost. Orders received before 12pm can be processed for next day delivery we will telephone you if this service is not achievable for your particular order. Our current website carriage charges are based on order value.

Currently,

Order value up to £100.00 delivery cost £5.00

Order value of £100 and over delivery cost £ FREE

Next day delivery cost £12.00

You can return/exchange your item(s) within 30 days at your own expense (non-used item(s) in new condition). We will either exchange the item(s) and send it to you for free or refund your money minus shipping costs. Both the returned item(s) and the packaging have to be in unused, resellable condition.

Any returns should be sent to:
BCH Camping Ltd
8 - 12 Islington
Trowbridge,
Wiltshire BA14 8QE

Tel: 01225 764977 or email at websales@bchcamping.co.uk